Frequently asked questions

Question What is the currency?
Answer

The official currency used in the UK is GBP (pounds sterling).

Question What is the dress code?
Answer

The event is smart casual. Please ensure you pack for the weather, in May, the average in the UK is 15 degrees.

Question How far is the hotel from the airport?
Answer

The hotel is a 52 minute drive from London Heathrow; 1 hour 18 minute drive from London Gatwick; 1 hour 19 minute drive from London Stansted. Please check the airport website for details of train services into London.

Question What happens if I need to cancel my attendance?
Answer

If for any reason you cannot attend the conference once you have registered, please contact the team.

Question Who is responsible for making my airline reservations?
Answer

Attendees are responsible for making airline reservations.

Question Do I need a Visa?
Answer

Information on who needs a visa to enter the United Kingdom can be found here.

Question What should I do if I hear a fire alarm during my stay?
Answer

There are no plans for a fire drill over the event days. In the event of the drill sounding, please follow hotel updates.

Question Who should I advise of any special dietary requirements?
Answer

Please mention this when you register so that we can capture all information. If you have forgotten to mention this when registering, please get in touch.

Question What time is checkout?
Answer

Please be reminded to check out on the Hilton Honors app before the start of day 2 (Before 9am on 22nd May).